BECAUSE... "LIFE" DOESN'T ALWAYS OBEY
Services & Rates
HOW DO I GET MY DOG STARTED?
We offer a complimentary meet and greet for everyone to get acquainted and assess social behavior. During the visit we will go over your dogs profile, behavioral information and emergency instructions/veterinarian contact numbers. It will be an opportunity to go over schedules, mutual expectations and get keys.
WHAT IS YOUR PAYMENT POLICY?
PawCrush operates on a monthly billing schedule and all payments are due on the first of the month. Clients receive an email reminder the weekend before pay week. This secures your dogs reservation in the pack and allows us to schedule accordingly.
WHAT IS YOUR CANCELLATION POLICY?
Once walks have been paid for and reserved within a pay period there will be no refunds or credits towards the next pay period.
All cancelled walks will be rescheduled on another day.
Credits will be given for emergencies, medical restrictions and vet visits.
CAN I RESCHEDULE A CANCELLED WALK?
Yes. We will make every effort to reschedule
pre-paid walks within the pay period.
Lucky for your dog we live in beautiful California and we don't encounter extreme weather. We do reserve the right to cancel a day if we are in unsafe conditions - extreme heat, extreme rain or storms. I can count on one hand how many times this has happened. You will be notified of a cancellation ASAP. Dogs that are home alone and need a potty break will be accommodated.
WHAT ARE YOUR SERVICE AREAS?
We offer dog walking and Overnight services in the San Mateo, * Peninsula area and in the Walnut Creek, *East Bay area.
*Please call to see if we have groups in your area.
HOW MANY DOGS DO YOU TAKE OUT?
Safety is always #1, so our trusted assistants accompany us on larger pack days. 1 person for every 3-4 dogs (determined by size, activity level).
WHAT ARE THE BASIC REQUIREMENTS?
All dogs must be:
*Spayed or Neutered
*At least 6 months old
*Up to date with vaccinations
*Up to date with flea and tick control
*Current ID tags showing county license
*Current Microchip information.
HOW FAR IN ADVANCE DO I NEED TO BOOK DOG WALKING ADVENTURES?
All clients are on a preset, regular weekly schedule. We do our very best to accommodate changes to the regular schedule but please keep in mind its subject to availability. Please book your overnight stay with us in advance.
WHERE DO YOU TAKE THE PACK TO PLAY? HOW LONG?
We go to local and safe dog parks or trails. Playtime is guaranteed for 1 whole hour. On amazing days we've been known to be out much longer!
Your dog will be gone for 2-3 hours which includes drive time, pick up and drop off.
DO YOU SEND UPDATES?
Yes! We send pictures and Magisto videos most days so you know your furry PawCrush is having a blast!